Contact us

We read everything. Whether it's support, a correction to one of our guides, press or a partnership, here's how to reach Heaven Eco Hub.

What to contact us about

• Support & product help — questions about using LUNA on iOS, Android, Web or macOS.
• Content corrections — if you spot an error in any of our answers or discovery guides, tell us and we'll fix it.
• Privacy & data requests — see our Privacy & Cookie Policy, then email us to exercise your rights.
• Press & partnerships — media, integrations and collaboration enquiries.

Response time

We aim to reply to email within a few business days. For the fastest help with the app itself, you can also ask LUNA directly inside the product.

Who you're contacting

This site and the LUNA app are operated by Heaven Eco Hub. Learn more about us.